Can't Add External Collaborator

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Abel Ramirez II

• July 26, 2024 19:33

I used to be able to add an external collaborator via the SHARE window by entering in their email address, but now it is saying only people within the Business Account domain is allowed to be a collaborator.

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  Rona

  • July 26, 2024 20:01

  Hi Abel, 

  Welcome to Box Community! 

  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

   

   

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