incorrect storage amount show, please run script

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Ara Anderson

• July 28, 2024 01:43

Hi,

Can you please run a script to correct my storage amount shown (I don't have any files uploaded to my account, so the storage should show 0 of 10GB).

Thanks.

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• 

  monica hawkins

  • July 29, 2024 09:03

  Hello,

  Sorry, I can't help with that, but you might want to try contacting customer service for assistance.

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

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• 

  Rona

  • July 29, 2024 20:06

  Hi Ara, 

  Welcome to Box Community! 

  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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