Lost Files

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Dafiya Benibo

• July 31, 2024 22:18

I just updated to the executive box, and all of my files have been lost. How can this be resolved?

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  Rona

  • August 01, 2024 22:48
  • Edited

  Hi Dafiya, 

  Welcome to Box Community and glad to assist! 

  Due to your upgrade, your contents will be inaccessible for certain period of time. 

  This turnover process typically takes a maximum of 24 hours. If it exceeds the expected ETA, please feel free to reach out to us again.

  Thanks for posting! 

   

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