Storage is full but there is no file

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Gmail

• August 01, 2024 07:11

My storage is full, but it isn't.

I am seeing 10 GB used but it is not in actual.

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  Rona

  • August 02, 2024 19:35

  Hi there, 

  Welcome to Box Community! 

  To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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