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françois bravo

• August 01, 2024 08:03

Hello, I am being asked to upgrade to a higher plan although after verification it is not possible for me to use all of the available space. I have already found myself in this situation and I had to "purge" my account in order to find space. Please tell me what procedure to follow, it's quite urgent that I find storage space. THANKS

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  Rona

  • August 02, 2024 19:30

  Hi François, 

  Welcome to Box Community and glad to assist! 

  Looks like you've used most of your free storage. Do you need help increase your free storage? If so, please use our Live Chat function and work with our Sales team via box.com/pricing. 

  However, if you have tech related questions please reply in this forum. 

  Thanks for posting! 

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