Upgrade not displaying increased storage

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Barbara

• August 07, 2024 00:30

I upgraded to Personal Pro from a free version yesterday. My storage quota does not show the 100 gig that should be available to me. Please reset.

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  Rona

  • August 07, 2024 22:04

  Hi Barbara, 

  Welcome to Box Community and glad to assist! 

  To rectify your storage according to your subscription, you should reach out to our billing team through billing@box.com. 

  Thanks for posting! 

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