Emergency get this junk off my macbook. WILL NOT UNINSTALL

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Nancy McDonald

• August 07, 2024 19:40

WHAT A HORRIBLE PRODUCT.  THIS IS AN EMERGENCY - CANNOT REMOVE THIS PARASITE FROM MY MACBOOK AND IT NEEDS TO BE DONE THIS VERY INSTANT.  

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  Rona

  • August 07, 2024 21:59

  Hi Nancy, 

  Welcome to Box Community and glad to assist! 

  Looks like we'll be needing more details concerning your issue,

  • Can we confirm your Operating System and current Box version? 
  • Is there an error message? If so, please attach your screenshot in this forum. 

  We'd love to further assist! 

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  Nancy McDonald

  • August 07, 2024 22:06

  Mac OS 14.6.1
  
  A team project with a tight deadline and my job is at stake.  i need help NOW.

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  Nancy McDonald

  • August 07, 2024 22:07

  Can I talk to a live person.  PLEASE????????  It will take 5 minutes and we can kiss each other good bye and go on with our lives.

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  Nancy McDonald

  • August 07, 2024 22:17

  I have already tried the suggestions on your website.  You need to give me another idea.

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  Nancy McDonald

  • August 07, 2024 22:18

  I don't know what box version ... it's invisible.

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