Storage Full, but I have an enterprise Account

Answered

Follow

New post

Kamna Gupta

• August 08, 2024 14:06

Hello,

 

I have an Enterprise Account, but for some reason Storage Used states I only have 10GB available.  Also, when I create a folder, those that I have shared the folder with, often report they can't upload any longer because the folder is out of space.  Not sure why this is happening, we have an Enterprise Account. Can someone from Box fix this?

 

Thank you in advance!

0

• 

  Rona

  • August 09, 2024 23:50

  Hi Kamna,

  Welcome to Box Community and glad to assist! 

  Upon checking, it appears that you've reached your allocated space to upload files. 

   

  Please reach out to your Box Administrator to modify your storage. 

   

  Thanks for posting! 

   

  0

  Comment actions Permalink

Please sign in to leave a comment.