cant open file

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Constance Nelson

• August 09, 2024 01:17

Hi I was sent a file and I have opened a file from them before but this time it wont open this is the message I get:

 

This shared file or folder link has been removed or is unavailable to you

 

I contacted the sender and they didn't remove it.

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  Rona

  • August 09, 2024 20:18

  Hi Constance,

  Welcome to Box Community and glad to assist!

  It shows that you have a designated team that works with Box Premier Services.

  For immediate assistance, you should contact your internal helpdesk team.

  Thanks for posting! 

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