How can I update my account?

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史世谦

• August 12, 2024 02:45

When I tried to update my account, it shows as below:

There was an error processing your request.

We were unable to process your payment information. Please double check that all fields have been filled out correctly and try again, or visit support.box.com for further assistance. 

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  Ann

  • August 12, 2024 21:26

  Hi, 

  Welcome to Box community!

  To assist you with your payment issue, please contact our billing team directly at billing@box.com.

  Thanks for posting! 

  Best,
  Ann

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