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ANGELA SCHMOOK

Recently, the previous default to allow anyone with a link to access a file changed.  It now requires the sender to manually enable the link and then select who can access (People with the link) and then (Can View and Download) before sharing the link for people outside my organization to access the file without a login. It is highly cumbersome to do this for every sent link.  

Under Account Settings, the default access for new links, is now greyed out and cannot be selected.  

How can I restore the original default setting?

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  • Ann

    Hi Angela, 

    Welcome to the Box Community!

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thank you for posting!

    Best,
    Ann

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