tracking user/viewer activity
Answered
Hello --
I'm new to Box (Individual) and would like to know how to see lifetime file activity via Content Insights, to know whenever a file has been viewed or in any way accessed. (Need the info for workflow issues with colleagues in far time zones)
*Can I do this with my account?
*If I share a file with someone who does not have a Box account, can I still see when they have accessed the folder or file?
*If I am not the owner of the file or folder, can I see when someone has removed or deleted a file?
Thanks in advance for your response --
Melissa
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Hi Melle,
Welcome to Box Community and glad to assist!
Note
Tracking file activity is available only on the files of Starter, Business, Business Plus, and Enterprise accounts, and only are visible if you're an owner, co-owner, or editor of the file. If the "Hide collaborators and their activity from non-owners" setting is turned on for a folder, owners and co-owners still see file activity, but editors do not.
To get more details, you can visit this article.
Thanks for posting!
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Hi Rona --
Thanks so much for the info! I've just upgraded to Starter and from the article you linked it seems like I can see tracked file activity (when files have been accessed, edited, or deleted), but it's not so transparent how to do that yet. I don't see how to access the "Content Insights". I'll have to fish around a little for that and spend some more time playing with the application -- meanwhile, thanks again!
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