This file exceeds your plan’s upload limit - but I have 6.2GB free?

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Andre Shirley

• August 16, 2024 14:29

When trying to upload a 302mb file, I get the error:

"This file exceeds your plan’s upload limit".. but I still have 6.2GB free? See screenshot. 

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  Rona

  • August 16, 2024 21:30
  • Edited

  Hi Andre, 

  Welcome to Box Community and glad to assist! 

  What you've experienced wasn't an error regarding your available free space but your upload size limit. 

  The maximum file size limit for uploads to Box varies depending on your account type:

  • Free personal: 250 MB
  • Starter: 2 GB
  • Business: 5 GB
  • Business Plus: 15 GB
  • Enterprise (and Digital Suites ): 50 GB
  • Enterprise Plus: 150 GB

  You can only upload individual files within your account type's limitation. For more details, you may visit this article. 

  Thanks for posting! 

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  Andre Shirley

  • August 17, 2024 11:01

  I understand now. Thank you!! xx

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