Account storage Space is Incorrect

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Gustavo Orlando Osorio Sanchez

• August 17, 2024 16:07

Good morning, today is 17 August, Space problem is not solved yet

My ID is: 32625532253

Thanks.

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  Ann

  • August 19, 2024 19:18

  Hi Gustavo,

  Welcome to the Box Community!

  This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue, please continue working with them and check your email for updates.

  Thanks for your patience and please comeback and let us know how it goes!

  Best,
  Ann

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