Incorrect Usage Being Reported

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Kapil

• August 18, 2024 15:47

I have only 35MB of files in my account and I just emptied rest everything to refresh my account - however the system is displaying that I have consumed 2GB of space. I don't even have anything in trash or anything such that.

Request if something can be suggested for resolution.

Thanks

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  Ann

  • August 19, 2024 19:37

  Hi Kapil,

  Welcome to the Box Community!

  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

  Thank you for posting!

  Best,
  Ann

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