The information on invoice is wrong, who can help us?

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FTP_ADMIN

• August 20, 2024 16:43

We change our plan from monthly to yearly, but the information on invoice is still wrong, just the amount is correct. Who can help us to correct the invoice for applying?

Thank you.

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  Ann

  • August 20, 2024 20:45

  Hi, 

  Welcome to Box Community!

  To assist you with your invoice issue, please contact our billing team directly at billing@box.com.

  Thanks for posting! 

  Best,
  Ann

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