duplicate account user.

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Aizezi Abudurezake

• August 20, 2024 21:09

duplicate account user.

 I tried to add a user to the box, but it shows the user belongs to another enterprise error. even user has the Acco, please call 510-7612881

[personal information–redacted]

 

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  Ann

  • August 20, 2024 21:22

  Hi Aizezi,

  Welcome to the Box Community!

  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

  Thank you for posting!

  Best,
  Ann

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