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Required plan to use Salesforce pre-made workflow components

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Yasunori Murakami

Hi, 

I'm a Business plan user, and trying to figure out what I can do with box solution on Salesforce right now. So far, I have done all the initial configuration, and can manage box folders on the record page.

The next thing I want to do is to build a Salesforce workflow to create a box folde automatically when a record is created. However, the pre-made apex classes are not working on my workflow. It reports either "field validation error" or "Default credential cannot call box API", but I cannot find any mistake in workflow.

Is this because those apex classes are out of Business plan scope?

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  • Rona

    Hi Yasunori, 

    Welcome to Box Community! 

    To help with your Salesforce integration, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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