Cannot create password due to Google Sign-in
AnsweredHi, I have seen a lot of posts about this issue but no solution. I created an account using Google sign-in. I have been invited to a shared box that requires a strong password. When I try to create a password in my Box account, I get an error message. What is the solution for this?
Thank you
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Hi Jay,
Welcome to Box Community and glad to assist!
To setup a new password for your Box account, follow this process:
- Visit https://app.box.com/reset and enter the email address associated with your Box account.
- Check your email, you will receive an email with a link to reset your password.
- Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
- If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
- Also, check your spam folder in your email client for this email.
Thanks for posting!
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