Storage Issue

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Qory Zakia

• August 26, 2024 14:42

Hello,

My box storage currently has no files, but the storage usage says 4.5GB is used. Is there a way to fix this?

Thank you

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  Box User

  • August 26, 2024 17:08

  I have the same issue. I have no files uploaded and it says 36.2 GB of 50 GB used.

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  Rona

  • August 27, 2024 14:18

  Hi Qory, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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