Not able to upgrade my plan

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Garnet Miller

• August 28, 2024 18:30

I've selected Box Business and selected the Monthly Plan. I've also filled out payment details but when I clicked 'Complete Upgrade' it shows an error.

 

"There was an error processing your request. Please double check that all fields are correctly filled out and try again later or contact us so that we can assist you."

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  Rona

  • August 29, 2024 22:24

  Hi Garnet, 

  Welcome to Box Community and glad to assist! 

  Looks like you need assistance in order to upgrade your Box account. To do so, please contact our Sales team via box.com/pricing. 

  Thanks for posting! 

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