MFA Reset
Answered
I have two Box accounts. One I can sign into as MFA is not enabled. The other one that a company is trying to send me information on is MFA enabled. However, the MFA is not sending codes to Authenticator. How can I reset the account with MFA enabled?
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Hi Andrew,
Welcome to Box Community and glad to assist!
In order to reset your Multi-Factor Authentication, you must contact Box Support using the email address linked to your affected Box account.
We'd love to further assist!
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