unable to upgrade being asked for verification for my account

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Tackie

• September 01, 2024 17:18

Need help with:

 

There was an error processing your request.

Your account needs further verification, please submit a ticket at support.box.com.

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  Rona

  • September 02, 2024 15:02
  • Edited

  Hi Tackie, 

  Welcome to Box Community and glad to assist! 

  In order to help with your upgrade, please contact our Sales team through box.com/pricing and use our Live Chat function. 

  Thanks for posting! 

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  Tackie

  • September 15, 2024 11:49

  I've tried this, and that was no help unfortunately. 

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