Locked out of Box account, need help with MFA
Answered
Been locked out of my account with critical information on it because it's saying I need an authenticator code, but I never set one up. There's no number to call or no-one to contact. How can I get my account back urgently?
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Hi Lucinda,
Welcome to Box Community and glad to assist!
In order to reset your Multi-Factor Authentication, you must contact Box Support using the email address linked to your affected Box account.
We'd love to further assist!
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