Cancel My Account Please

Answered

Follow

New post

garth tagge

• September 06, 2024 21:05

Hello will you please cancel my account before charges begin I will use the product in the future but dont need it at this time. Would like to cancel before any charges are assesed to my account. 

0

• 

  garth tagge

  • September 06, 2024 22:09

  Please cancel my account I will be using it int he future but I want to cancel my free tiral before I am charged. 

  0

  Comment actions Permalink
• 

  Rona

  • September 06, 2024 22:38

  Hi Garth, 

  Welcome to Box Community and glad to assist! 

  Canceling a Business or Enterprise Account

  Only the account administrator can cancel a Business or Enterprise account.

  1. Go to Admin Console > Account & Billing.
  2. In the Status field in the Account Information section, click Cancel Account.
     Do not see this option? Submit a ticket here.
  3. A pop-up window will ask you to confirm your action. After affirming, click Continue.
  4. Click Permanently Cancel My Account to complete the process.

  • • The account will cancel at the end of the service term.

  The account owner or administrator will receive a confirmation email once the cancellation has been processed.

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.