Removing and adding Admin access

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bruce greenberg

• September 09, 2024 15:47

I believe I'm the admin, but don't see any controls to add or delete users. I'm looking to replace my access with a new employee. Please help.

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  Rona

  • September 10, 2024 22:23
  • Edited

  Hi Bruce,

  Welcome to Box Community and glad to assist!

  You can only have a Box Admin on Business account(s) and above. Currently, do you have an alternate Box account? If so, please use it to contact Box Support. 

  We'd love to further assist! 

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  bruce greenberg

  • September 13, 2024 14:12

  Hi Rona - Thanks for the reply. I don't believe we have a business account, but are a business. In this case, how do I add a new admin and have myself removed? We do not have an alternate BOX account.  Thanks, Bruce

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