Change phone number and can't 2FA
Answered
Hello. My Colleague has 2FA enabled but she changed phone number this, She can't access the SMS confirmation. Can you help her, please?
The email account is <personal information-redacted>
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Hi Kaewkawee,
Welcome to Box Community and glad to assist!
You can open a ticket without the need to login to our Support page. By using this link the end user would be able to open her ticket.
We'd love to further assist!
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