Missing Files and Folders

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Paddy Cannon

• September 11, 2024 08:13

After logging out of my desktop Box and logging back in I am now missing lots of files and folders of my work? Can someone urgently advise as to where these may have gone and can they be recovered? ( I do hope so!) 

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  Paddy Cannon

  • September 11, 2024 08:33
  • Edited

  Is there any direct support with Box? I am paying a monthly fee and this is a matter of urgency? 

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  Rona

  • September 11, 2024 22:36

  Hi there, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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