Files still extremely slow to sync - box drive

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Austin Dinh

• September 12, 2024 16:37

After experiencing extremely slow syncing and box claiming to have fixed the issue, we are still seeing slow syncing:

https://status.box.com/incidents/1nhd5by12rv1

Signing out and signing into box drive worked at first to fix the issue but it has come back and it's becoming very hard for our org to work as files aren't syncing.

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  Rona

  • September 12, 2024 20:36

  Hi Austin, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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