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File creation and modification dates are swapped

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1Y36サポート 小林大治/KOBAYASHI Daiji

The creation and modification dates of files uploaded to Box have been swapped. The update date is recorded as a date earlier than the creation date. Although this may not apply to all cases, it seems to often occur with files with the extensions "xls", "ppt", and "doc". If anyone knows, please tell me the cause and how to fix it.

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  • Rona

    Hi there,

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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