message is saying box is full however it is not

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Pamela Ellis

• September 13, 2024 15:40

Box will not allow me to upload files. t says that box is full howver on the admin consol it shows that it is no where near full.

What can be done to resolve this issue.

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• 

  Rona

  • September 13, 2024 21:31

  Hi Pamela,

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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