Just upgraded Box to Business and Unable to View Files

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Trinae Rose

• September 13, 2024 20:32

I just upgraded from the free version to business and can no longer access the files although I can see they are there.

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  Rona

  • September 13, 2024 22:05

  Hi Trinae, 

  Welcome to Box Community and glad to assist!

  Due to your Box upgrade, your Box contents will be inaccessible during this transition. 

  This activity may last up to 24 hours and if it goes beyond this ETA, you can reach out to Box Support. 

  Thanks for posting! 

   

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