Incorrect Used Storage Calculation (Box Enterprise Account)

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Zhi Ren

• September 14, 2024 01:45

I am experiencing incorrect used storage calculation issue for my Box account (Account Type: Enterprise). I would greatly appreciate it if you could help resolve it. 

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  Rona

  • September 16, 2024 14:05

  Hi Zhi Ren, 

  Welcome to Box Community and glad to assist!

  It shows that you have a designated team that works with Box Support. For immediate assistance, you should contact your internal helpdesk team.

  Thanks for posting! 

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