Upgrade storage - disappearing files

Answered

Follow

New post

Anne HEURTEL

• September 15, 2024 17:13

I upgraded my account to a business account and now I can't access any files on my box. All my files were saved there. Thank you for your help.

Anne

0

• 

  Rona

  • September 16, 2024 14:33

  Hi Anne, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

  0

  Comment actions Permalink

Please sign in to leave a comment.