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Box needs to be added to "Add a Place" in Office every time I restart

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Stephen Madden

I have to "Add a Place" within Office for Box every time I restart my computer (see link to Box Support site below with instructions).

Note my organisation doesn't allow SSO and I'm signing in using a username, password and 2FA.

Is this standard behaviour? It's frustrating to have to add Box as a place at least every day.

https://support.box.com/hc/en-us/articles/5954058378899-Guide-to-enabling-coauthoring-in-Box-for-Microsoft-Office#:~:text=Feature%20Enablement,specific%20operating%20system

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  • Rona

    Hi Stephen,

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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