Box for NetSuite: user login each time when accessing different records
CompletedHi, We have just installed the demo of NetSuite Box SuiteApp on our Sandbox account. When we navigate to different records (purchase orders, sales orders etc) and go to the Box Content subtab we have to login each time. We have Box logged in on a separate browser tab but still get prompted to login with each change of record. How does a user stay logged in so when navigating around NetSuite they do not have to repeatedly log in to Box?
Also, when we do login and access the folders in Box, if we are on a Purchase Order record, we have to click through 3 folders to get to the folder specifically for that PO. We were under the impression that if the user accesses Box from a particular record they would be immediately directed to the folder specific to that transaction record. i.e. if the user is on PO record 'PO1234' and they navigate to the Box Content subtab, they need to be able to immediately see the folder for PO1234 and not have to click through multiple parent folders first.
Please can someone give us guidance so that we can fully assess the suitability of Box for our needs?
Thank you
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