Storage full but isn't

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Rebecca Gordon

• September 17, 2024 15:30

I am unable to use any box online workbooks

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  Rona

  • September 18, 2024 22:39

  Hi Rebecca, 

  Welcome to Box Community and glad to assist! 

  For more context, can you please provide more details regarding this issue? Also, is there an error message? If yes, please attach a screenshot in this forum. 

  We'd love to further assist! 

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  Rebecca Gordon

  • September 23, 2024 08:37
  • Edited

  Rona I have uploaded the error message. The account settings page shows that I have only used 1.4mb/10gb

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  Rebecca Gordon

  • September 23, 2024 08:36

  Rona

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