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5 comments

Date Votes
  • Fabio Della Rocca

    Please Box Support help me! I cannot find or oper a lot o files in my folders!

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  • Rona
    • Edited

    Hi Fabilo, 

    Welcome to Box Community and glad to assist!

    Due to your upgrade, your Box contents will be inaccessible during the transition. 

    This activity may last up to 24 hours and if it goes beyond the given ETA, you can reach out to Box Support. 

    Thanks for posting! 

     

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  • Fabio Della Rocca

    I started the transition from Starter to Business plan two days ago and many files that I see on my computer do not open and if I go to the online box page the files inside the folder are not there. I'll write to Box Support immedialely!

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  • Rona

    Hi Fabio, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

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  • Fabio Della Rocca

    I hope you can solve my problem. thanks

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