incorrect message about storage being full

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Jean Barber

• September 18, 2024 17:04

Every time I save a file it says I have exceeded storage but we have unlimited storage.  How do I fix this?

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  Rona

  • September 19, 2024 19:46
  • Edited

  Hi Jean,

  Welcome to Box Community and glad to assist! 

  It shows you've reached your storage allocation. Your current plan has unlimited storage but your Box Administrator can still limit your account storage. 

  Please contact your Box Admin to increase your storage. Doing so will fix your upload error. 

  Thanks for posting! 

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