Box Drive sync issue

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NS Admin

• September 19, 2024 18:57
• Edited

I believe that we have Box drive.
We can access our files online.

 

That is what I see installed on my computer.

 

Does that look like there are two versions of Box installed and could they be in conflict preventing live sync.
Is "Box For Office" actually Box Sync?

 

Thank you

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• 

  Rona

  • September 20, 2024 19:03

  Hi there,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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