Cannot enable MFA

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Andrew Szymanski

• September 20, 2024 13:26

The advanced security controls, located in Admin > Enterprise settings > Security, is greyed out and I am unable to enable MFA for our users. Please advise.

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  Rona

  • September 20, 2024 20:38

  Hi Andrew, 

  Welcome to Box Community and glad to assist! 

  The Security tab in Admin Console is currently available on Enteprise and Enteprise Plus accounts. If you need to access this section, please contact our Sales team via box.com/pricing. 

  Thanks for posting! 

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