CANNOT OPEN A FILE IN MY BOX

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Dan Krief

• September 23, 2024 12:47

I AM TRYING TO OPEN A FILE AND I AM BEEN ASKING FOR A PASSWORD.

I NEVER ASKED FOR IT

WHAT CAN I DO.

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• 

  Rona

  • September 24, 2024 21:27

  Hi Dan, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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