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mitsuhiro TAJIMA

• September 24, 2024 06:45

I am currently on a business plan. I am planning to transfer a 30GB local folder to a folder on BOX. None of the individual files in the folder exceed 5GB. Although I was able to upload everything from the PC used for the upload, when I try to view the folder from another PC using the same ID, I can only see a portion of the files and not the entire folder. Why is this happening?

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  Rona

  • September 24, 2024 20:13

  Hi Mitsuhiro, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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