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2 comments

  • Rona

    Hi Luca, 

    Welcome to Box Community and glad to assist!

    Are you referring to the account you've logged in to submit this inquiry? If not, we need to check the affected account itself and please open a ticket here

    Thanks for posting! 

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  • Luca Mattei

    Hi,

    yes i am referring to this account i made the post.

    Thanks for the help

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