File size exceeds the folder owner's file size limit errior

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Andrew Spring

• September 24, 2024 18:43

I keep getting this error message when trying to upload video files to my box account.  My system admin informed me that I have no file size limits on my account.  Please advise on how to remedy this issue. 

 

Thanks

Andrew

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  Rona

  • September 24, 2024 19:57

  Hi Andrew, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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