Level up your Box knowledge with brand new learning paths on Box University. Visit training.box.com to get started

Box Status

After updating my plan, I lost all my files and folders after upgrading my plan to business plus

Completed
Follow
New post
Box User
I updated my plan from free to business plus 6 days ago. now I lost all my data. I saw some comments say we can access after 24hours, but still I cannot.
0

Comments

1 comment

Date Votes
  • Rona

    Hi there, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

    Thanks for posting!

    0
    Comment actions Permalink

Please sign in to leave a comment.