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Configure provisioning in EntraID

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Ciprian Ciuhan

Hello,

I have the BOX enterprise app configured in our tenant and I want to configure automatic user/group provisioning. SSO is already configured and working.

When trying to configure automatic provisioning, one of the steps in Entra is to authorize account. When clicking on that button, a window opens to app.box.com and no matter what credentials I type, I get invalid login credentials. I tried with both SSO and user/pass which work just fine when accesing box via normal browser. Tried with different admin accounts and is always the same message.

Any idea why this is happening?

Thank you

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  • Ann

    Hi Ciprian,

    Welcome to Box Community!

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

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