Is creating a post here the only way to get Box Support?

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Sara Bayley

• September 26, 2024 15:54

I have found my exact question on this community forum multiple times, with no resolutions posted. It seems the response is that if you post here they will open a support ticket? Why isn't there a way to search actual posted fixes?? How does one open a ticket without going through this? Is creating a post here the only way to get Box Support?

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  Ann

  • September 26, 2024 21:13

  Hi Sara,

  Welcome to the Box community!

  Please navigate to support.box.com and sign in your Box account for you to be able to submit a case and see available support channels,

  Thank you for posting!

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