Cannot install Box Tools

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  • Ann

    Hi Corrina,

    Welcome to Box Community!

    I understand that you have already uninstalled and reinstalled Box Tools. Can you please try one last time? Use the Box Edit cleaner to remove traces of the app on the machine. 

    Follow the steps here: Box Edit Cleaner

    I trust this information proves helpful in resolving the problem.

    Thank you for posting!

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  • Vasantha Gonuguntla

    Hi,

     

    I am Vasantha, I have tried all possible options, but I am not able to install Box Tools, even tried using Bx Edit cleaner too but no luck, kindly help me

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