files not opening

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Katie Payne

• September 30, 2024 20:07

saved file in the Box are not opening

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  Rona

  • October 01, 2024 21:48

  Hi Katie, 

  Welcome to Box Community and glad to assist!

  Is there an error message when you tried to open the file? Also, could you tell us how and where did you saved the file?

  We'd love to further assist! 

   

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